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Udemy Telecom essentials for new employees

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Type: Tutorials
Language: English
Category: Other
Size: 632.7 MB
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Files:
  1. Get Bonus Downloads Here.url 180 bytes
  2. 1 - Introduction.mp4 4.9 MB
  3. 2 - Overview of the Telecom Industry and Key Services.mp4 80.2 MB
  4. 3 - Types of Customers and How to Identify Their Needs.mp4 45.0 MB
  5. 4 - Understanding Customer Expectations in Telecom.mp4 38.9 MB
  6. 1 - Introduction.mp4 4.2 MB
  7. 2 - Professional Communication Skills.mp4 35.1 MB
  8. 3 - Active Listening and Emotional Intelligence.mp4 31.6 MB
  9. 4 - Handling Objections and Difficult Customers.mp4 26.7 MB
  10. 1 - Introduction.mp4 6.5 MB
  11. 2 - Presenting Offers and Plans Persuasively.mp4 32.1 MB
  12. 3 - Upselling and Cross-Selling in Daily Interactions.mp4 45.6 MB
  13. 4 - Turning Service Calls or Walk-Ins into Sales.mp4 33.5 MB
  14. 1 - Introduction.mp4 5.5 MB
  15. 2 - The Customer Journey Before, During, and After the Sale.mp4 18.4 MB
  16. 3 - Tracking Performance and Achieving Monthly Targets.mp4 26.2 MB
  17. 4 - Creating Memorable and Positive Experiences.mp4 41.4 MB
  18. 5 - Measuring and Improving Customer Satisfaction (NPS, CSAT).mp4 25.2 MB
  19. 1 - Introduction.mp4 6.3 MB
  20. 2 - Workplace Ethics and Accountability.mp4 41.6 MB
  21. 3 - Time Management and Teamwork.mp4 44.0 MB
  22. 4 - Personal Branding and Professional Image.mp4 13.5 MB
  23. 5 - Continuous Learning and Career Advancement in Telecom.mp4 26.2 MB
  24. Bonus Resources.txt 70 bytes

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